by subscribing to Maxis boradband plan. (Above picture shows 0.00 kbps for downloading and uploading speed).
It is ridiculous and totally unacceptable matter of fact for being one of the biggest Telco in Malaysia.
(Sorry the picture is not really clear due to some technical problem, i will try to illustrate as well as i can).
Here it says "Go online at speed 15 times faster than dial up"??
Yeah right, my dial up can kick their ass and let them smell my smoke.
As an engineer myself, i understand that there are actually few major factors that normally effect the speed of the wireless internet like your locations, weathers, and etc.
But as a consumer, i don't give a furk.
When i signed up two years ago, Maxis staffs used to tell me that "our coverage is everywhere and so don't you worry".
Yeah right! Of course i don't have to worry when:
1. I still have to pay RM 88 per month iregardless of the speed of the internet. For one page to finish loading, i basically need to go toilet to take a pee, wash my plates and collect my laundry before i can register into Facebook. (At least 50% of the time!!)
2. I have a one year commitment to Maxis, and in case i wish to terminate the service within a year, i need to pay Maxis the Penalty fee. (It is like i still have to pay the doctor even when they mistakenly amputated my hand when i complained about my headache and flu).
3. I called to the service center trying to find solution on the issue, all they said was "Technicians are still looking into this matter" for the 17th times. "Is there anything else i can assist you?" - I want my money back, can?
This is a really dissapointing situation whereby i have been a loyal customer to Maxis for my entire life, ever since i know how to use a mobile phone.
But the experience of using a Maxis broadband almost cost me dearly, when i threw my laptop once (luckily it fell on the sofa) when obviously the problem does not lie with the laptop itself.
So, i have decided. Terminate Maxis, change to Unifi.
Even it is more expensive, i don't give a furk also.
Since i can make free calls back to my home in Sarawak.
And i can download high quality porn within an hour.
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